kd77 Privacy Policy
This document fully describes how your personal information is collected, used, and kept secure on the kd77 platform.
Introduction and Scope
kd77 ("we", "us", or "the platform") operates a safe and trusted online casino and sports betting service for users in Bangladesh. By using our website kd77.lat, you are considered to have agreed to the terms set out in this privacy policy. This document has been prepared in line with applicable data protection guidelines in Bangladesh, and we are committed to ensuring the security of personal information of all our users. If you do not agree with any part of this policy, please refrain from using our services.
Who This Policy Applies To
This privacy policy applies to all registered members of the kd77 platform, guest visitors, and any person using our services. This platform is operated exclusively for those aged 21 and above. We do not knowingly collect information from any person who is a minor.
Information Collection
We collect certain personal and technical information in order to provide you with a quality service. The details are set out below.
Information Collected at Registration
When you create an account at kd77, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification)
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka — ৳)
Financial Information
The following financial information may be required for deposits and withdrawals:
- bKash / Nagad / Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
We do not store full card numbers or banking passwords. All financial transactions are secured through SSL encryption.
Technical Information Collected Automatically
When you visit our website, the following information is collected automatically:
- IP address
- Browser type and version
- Operating system
- Date and time of visit (according to Bangladesh Standard Time)
- Pages visited and time spent
- Device type (mobile / desktop)
Information Collected Through Communications
If you contact us through our 24/7 live chat support or by email, the content of that conversation, your complaints or requests, and the history of resolutions may be stored in our system. This is done to provide you with better service and to resolve account-related issues more quickly.
Purpose of Information Use
We use your personal information only for lawful purposes and for the reasons listed below. We never sell your information to unauthorized third parties.
Primary Use Cases
- Account registration, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Managing gameplay services and betting activities
- Providing welcome bonuses, cashback, and VIP rewards
- Providing 24/7 customer service and support
- Account security and fraud prevention
- Age verification (confirming 21+)
- Enforcing responsible gaming policies
- Meeting legal obligations
- Improving platform performance and resolving technical issues
Communication Purposes
We may contact you regarding the following:
- Important account-related notifications (security alerts, password changes, etc.)
- Transaction confirmation messages
- Promotional offers and bonus information (if you have given your consent)
- Notifications of changes to platform policies
You may unsubscribe from promotional communications at any time. However, account and security-related notifications will continue to be sent.
Information Sharing and Third Parties
We do not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processing Companies
Financial information necessary to complete transactions may be shared with bKash, Nagad, Rocket, and banking partners. These companies follow their own privacy policies and use information only for the specific transaction.
Technology and Security Partners
Operational information may be shared with trusted technology providers to ensure platform security, prevent fraud, and manage SSL encryption services.
Legal Obligations
If a court, government body, or law enforcement authority requests information under a lawful legal process, we will be obliged to provide it in accordance with applicable law. Where possible, you will be informed in advance.
Business Transfers
In the event of a change in business ownership or a merger, user information may be transferred as part of the assets. However, the new owner will be required to follow the same or a stricter privacy policy, and you will be notified in advance.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience.
Types and Use of Cookies
- Essential Cookies: Essential for maintaining login sessions, security verification, and core platform functionality. Disabling these may make it impossible to use the service.
- Functional Cookies: Used to remember your preferences, language settings, and gameplay choices.
- Analytical Cookies: Used to understand which parts of our platform are used most, which helps improve the service in the future.
- Security Cookies: Used for fraud detection and account protection.
You can control or disable most cookies by changing your browser settings. However, some parts of our service may not function correctly as a result.
Data Security Measures
kd77 gives the highest priority to the protection of your personal and financial information. We follow industry-standard security practices.
SSL Encryption
Our entire website is secured with SSL/TLS encryption technology. All data transmitted between you and our servers is transferred in encrypted form.
Password Protection
Your password is never stored in plain text. We encrypt and store passwords using advanced hashing algorithms. Even our staff cannot view your password.
Security Monitoring
Our systems are under active security monitoring 24 hours a day. If suspicious activity is detected, precautionary measures are taken automatically and you are contacted if necessary.
Our Responsibility in Case of a Data Breach
If a data security breach unfortunately occurs and it may affect your personal information, we will notify you as quickly as possible and advise you on the necessary protective steps to take. We always work actively to protect your interests.
Data Retention Period
Retention Policy
We retain your personal information only for as long as it is necessary to fulfill the purposes described in this privacy policy. Specifically:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period due to legal obligations.
- Cookies and Browsing Data: Session cookies are deleted when the browser is closed; persistent cookies are retained for a maximum of 12 months.
- Customer Service Communications: Support tickets and chat history are retained to improve service quality.
Your Rights
As a kd77 user, you have the following rights over your personal information. Contact us to exercise these rights.
Right to Access
You may request to know what information we hold about you and obtain a copy of it.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, provided this is consistent with legal obligations.
Right to Restrict Processing
In some circumstances you may request that the processing of your information be temporarily restricted.
Right to Object
You may object to marketing communications and certain types of data processing.
Right to Data Portability
You may request to receive the information you yourself have provided in a structured, commonly used format.
How to Exercise Your Rights
To exercise any of the rights above, write to us by email at: [email protected] or contact our 24/7 live chat. We will process your request within a reasonable time.
Protection of Minors
Policy on Protecting Minors' Information
kd77 is an adult entertainment platform operated exclusively for those aged 21 and above. We do not knowingly collect personal information from any person under the age of 21.
Age verification must be completed at the time of registration. If we become aware that a minor has registered on our platform, the relevant account will be closed immediately and all collected information will be deleted.
If a parent or guardian suspects that their child is using our platform, please contact us at [email protected].
Policy Changes and Updates
Notice of Changes
kd77 reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A clear notice will be displayed on the website
- A notification will be sent to your registered email
- The "Last Updated" date at the top of the page will be changed
If you continue to use the platform after changes have been made, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.
Contact via Email
Email us for any privacy-related requests or questions:
Please include your registered account email address and the subject of your request in the email.
Contact via Live Chat
Use our 24/7 live chat support for immediate assistance. All our support is provided in Bengali.
Through live chat, you can submit privacy-related requests directly and get help resolving any issues related to your account information.
Related Policies
Please also read our other policies to get a full understanding of your rights and responsibilities:
- Terms & Conditions — Complete rules for using the platform
- Responsible Gaming — Guidelines for building safe and healthy gaming habits
- About Us — Introduction and mission of the kd77 platform
- FAQ — Answers to common questions